DJI Mavic Air Frequently Asked Questions.

Contents

1 Drone
2 Control equipment
3 Powerplant
4 Features
5 Power
6 Firmware update
7 FPV
7.1 Pros
7.2 Cons

DJI Mavic Air. A detailed review of the DJI Mavic Air can be found here. If you do not find your question, leave it in the comments. If it is interesting, we will add it to this list.

Drone

Q. What control methods does the Mavic Air support?

A. Mavic Air can be controlled by:

Hand gestures
Control equipment
Smartphone (IOS / Android via DJIGO4 app)
Smartphone control equipment (IOS / Android via DJIGO4 app)

Q. How do I start the Mavic Air?

A. Connect your mobile device to the Mavic Air and follow the instructions in the DJIGO4 app.

Q. Is the Mavic Air waterproof?

A. No.

Q. What microSD cards are recommended by the manufacturer for the Mavic Air?

A. UHS class cards are recommended:

16GB Sandisk Extreme; Kingston SDHC-I SDCAC / 16GB 32GB Sandisk Extreme V30; Sandisk Extreme V30 A1; Sandisk Extreme V30 Pro A1 64GB Sandisk Extreme V30 A1; Sandisk Extreme Pro V30 A1 128GB Sandisk Extreme V30 A1, Sandisk Extreme Plus V30 A1

Control hardware

Q. Can I connect my smartphone to the drone's control equipment using a regular USB cable?

O. Yes. You can use a regular USB cable to connect your smartphone to the hardware via the USB port at the bottom. But this pairing method is not the most convenient. It is recommended to use one of the three short cables provided in both kits to pair the devices.

Q. Where can I find the Wi-Fi name and password for the Mavic Air?

A. For security reasons, each Mavic Air, like any other device that supports Wi-Fi, has a unique username and password. You can find them on one side of the Air itself, in the battery compartment, and on the shipping case (iOS requires v9.0 or higher).

To connect your smartphone to the Mavic Air for the first time, simply scan the QR code (same as the name and password) in the DJIGO4 app. It is also possible to enter the username and password manually.

Q. How do I change my username and password?

A. Connect your smartphone to the drone via Wi-Fi. Log into the DJIGO 4 app, then go to "Wi-Fi Settings". You can also change your password using DJI Assistant 2 on your PC.

Q. Is it possible to connect via Wi-Fi to the Mavic Air using third-party QR code scanning applications?

A. No. Scanning QR code for Wi-Fi connection is only possible through the DJIGO 4 app.

Powerplant

V Do I need to remove the rotors when transporting the Mavic Air?

A. No.

Q. Why didn't the Mavic Air's rotors receive a folding mechanism?

A. The Air rotors are more streamlined, making the drone even more compact and portable when folded.

Q. Do the Mavic Pro (Platinum) / Spark rotors fit the Mavic Air?

A. Mavic Pro (Platinum) rotors are not suitable. They get up from Spark without any problems and fulfill their intended purpose

Q. What is the wind resistance of the Mavic Air?

O. Withstands wind speed up to 10m / s.

Q. What is the maximum altitude above sea level that the drone can operate at?

O. 5000m.

Features

Q. What is the maximum distance for gesture control (SmartCapture)?

A. The capture distance in SmartCapture mode is 2.5-6 meters.

Q. What panorama modes does the Mavic Air support?

A. The drone supports 4 modes:

Vertical: The camera automatically takes three vertical photos, which are subsequently stitched into one panoramic photo.
Horizontal: The camera shoots nine photos from different angles, stitching them into one panoramic photo.
180 °: the drone automatically rotates around its axis, while the camera takes 21 images, in DJIGO 4 they are stitched into one 180 ° panoramic photo.
Sphere: The Mavic Air automatically rotates around its axis while the camera takes 25 photos stitching them together into one spherical panoramic photo.

Q. Why, in SmartCapture mode, when the drone is flying near the user, it is limited to the height at eye level?

A. In SmartCapture mode, the aircraft is positioned at eye level when it is 3 meters away from the user. This approach ensures greater flight safety and control accuracy. Outside the three-meter safety boundary, the user can use gestures to raise the drone both above and below eye level.

Power

Q. Can the Mavic Air Charger be used to charge the aircraft and control equipment at the same time?

A. Yes.

Q. What is the “ Battery to Power Bank Adapter

* included with Combo / Combo

Q. What is the function of the power button?

A. The Power Button

Q. How long does it take to fully charge the drone's battery?

A. It takes 55 minutes to fully charge.

Q. How often do you need to charge the battery?

A. Rechargeable batteries are recommended to be charged at least once every three months.

Firmware update

Q. Is it possible to use other applications while updating DJIGO 4?

A. No. As it will crash the whole update process. After that, the user will have to download the firmware and repeat the update process again.

Q. Why does DJIGO 4 inform the user before the drone restarts that it needs to reconnect to the drone via Wi-Fi to complete the update?

A. The aircraft will need to be restarted to complete the update process. Then repeat the Wi-Fi pairing process again. The DJIGO 4 app simply reminds the user what to do to complete the update process completely.

Q. Can I turn off the Internet after a successful firmware download?

A. Yes.

Q. What should I do if the firmware version of the drone does not match the firmware version of the battery?

A. Connect the Mavic Air to DJIGO 4, the app will automatically notify you of new updates to ensure complete consistency.

Q. What factors can cause the upgrade process to fail?

A. Possible failure factors:

Low battery charge. Please make sure the battery level is above 50% before updating.
Turn off the Mavic Air or control equipment during the update process. If this happens, restart the aircraft and control equipment, and then repeat the update.
Internet disconnection at the time of firmware download.
Mismatch of device firmware. If the update fails repeatedly, or the control equipment cannot communicate with the drone, connect them to a personal computer, update each device separately from each other using DJI Assistant 2 software.

FPV

Q. How far can the Mavic Air travel in FPV mode?

A. When connected to control equipment:

For 2.4GHz: FCC: 4000m, CE: 2000m, SRRC: 2000m (free from interference to the area).
For 5.8GHz: FCC: 4000m, CE: 500m, SRRC: 2500m (in interference free area).

When connected to a mobile device:

The maximum height is 50 meters.
The maximum distance is 80 meters.

Q. What resolution is the video broadcast?

O. 720p @ 30fps.

Q. What is the video latency of the Mavic Air?

A. When run under optimal conditions, the video latency is between 170 and 240ms. It also depends on the performance of the smartphone used.

Q. Is it possible to manually adjust the video transmission frequency range?

A. By default, DJIGO 4 automatically selects the frequency range. But the user can manually select between the 2.4GHz / 5.8GHz bands, as well as select the most free channel. At the same time, it should be noted that restrictions are imposed on the 5.8 GHz frequency range (depending on the transmitter power) in a number of countries. For example, in Russia, Mavic Air flies exclusively at 2.4GHz, without the official possibility of manually switching to 5.8GHz, with all the flight characteristics that follow from this.

DJI Mavic Airfrom $599